We act as a mediator between customers and service providers. Service providers set their prices, and we showcase their offerings on our platform. Customers can browse, compare, and book services easily.

Currently, The Jugaad Labs operates in Sweden, with plans to expand into other EU countries.

Yes, our platform is free to join.

You can book services in the following categories:

• Home Chef (Cloud kitchen/ Home kitchen/ Bulk orders)
• Moving Services (Packers&Movers)
• Mechanic/ Wheel change
• Home Cleaning
• Pet Walker
• Yoga/Massage Services

At this stage, we will stick to the pick up locations provided by our home kitchen chefs. However, if we experience a good demand for these delicious home cooked meals, we plan on partnering with delivery agents in the next phase.

Both! Categories like homechefs, pet walkers, and yoga/massage services often feature individual providers, while other categories may include registered businesses. A lot of these individual service providers are sole traders.

Prices are set by the service providers and displayed transparently on our platform.

We use Swish, Klarna and Card as payment gateways, using Adyen as a processor, ensuring secure and smooth transactions.

Yes, payment receipts provided by The Jugaad Labs can be used for tax reporting.

Since The Jugaad Labs facilitates services rather than the sale of material goods, refunds are not applicable. However, we value customer satisfaction and are committed to ensuring a positive experience.

If you have any concerns or feedback about the quality of a service provided, please report it to us within 24 hours of service completion. We will work with the service provider to address the issue, and they will make every effort to rectify or improve the service based on your feedback.

For any disputes, The Jugaad Labs will act as a mediator to ensure a fair resolution between you and the service provider.

Report any damages, complaints, or issues to The Jugaad Labs within 24 hours of the service completion. We will work with the service provider to resolve the matter.

While service providers are responsible for damages, The Jugaad Labs will mediate to ensure fair resolution.

The Jugaad Labs operates in compliance with Swedish laws and regulations. All service providers featured on the platform are required to operate in accordance with these laws, ensuring legitimacy and accountability. They are also required to submit a proof of business registration which will then displayed on their profile fostering transparency and trust. By adhering to Swedish legal standards, The Jugaad Labs ensures a secure and equitable environment for both customers and service providers.

Yes, as we grow, we aim to expand our service categories to meet customer needs.

Currently, we are focused on service providers in Sweden. We will notify providers once we expand to other EU countries.

For any queries, you can contact us through our website https://thejugaadlabs.eu/ or email (admin@thejugaadlabs.eu) You can also reach out to us on Facebook and Instagram. We aim to respond within 24 hours.